p799 Privacy Policy

1. Who We Are

p799 ("we", "us", "our", "the Platform") operates the online casino and sports betting platform accessible at p799.club. p799 is the data controller in respect of personal data collected from registered users and visitors to the platform. p799 processes personal data in accordance with Republic Act No. 10173 (the Data Privacy Act of 2012, "DPA") and the implementing rules and regulations issued by the National Privacy Commission of the Philippines.

2. Personal Data We Collect

p799 collects the following categories of personal data:

Category	Examples
Identity Data	Full legal name, date of birth, government-issued ID type and number, nationality
Contact Data	Email address, mobile number, residential address (city, province)
Account Data	Username, account ID, registration date, login history, account preferences
Financial Data	GCash account reference, PayMaya reference, bank account name and last digits (for withdrawal verification); transaction amounts and timestamps
Gaming Data	Game history, bet amounts, win/loss records, session duration, bonus usage
Technical Data	IP address, device type, browser type and version, operating system, session tokens
Verification Data	Copies of government-issued ID, selfie photographs submitted for KYC verification

p799 does not collect sensitive personal information as defined under the DPA (such as racial or ethnic origin, political opinions, religious beliefs, health data, or sexual orientation) unless specifically required by law.

3. How We Collect Personal Data

p799 collects personal data through the following means:

• Directly from you — when you register an account, complete identity verification (KYC), make a deposit or withdrawal, contact customer support, or participate in promotions;
• Automatically — through cookies, server logs, and analytics tools when you visit or use the p799.club website;
• From third parties — from identity verification providers and payment processors where necessary to complete KYC or process transactions in compliance with Philippine AML regulations.

4. How We Use Your Personal Data

p799 uses your personal data for the following purposes:

• To create, verify, and manage your p799 account;
• To process deposits, withdrawals, and other financial transactions through your chosen payment method (GCash, PayMaya, BPI, BDO, Metrobank);
• To comply with PAGCOR regulatory requirements, including player identity verification and transaction monitoring;
• To comply with the Philippines' Anti-Money Laundering Act (AMLA) and related BSP/AMLC regulations;
• To provide customer support and resolve disputes;
• To deliver account-related communications including transaction receipts, security alerts, and policy updates;
• To enforce the p799 Terms & Conditions, including detection of fraud, bonus abuse, and multi-accounting;
• To improve the p799 platform, including game performance, user experience, and technical stability;
• To administer responsible gaming tools including deposit limits, time-outs, and self-exclusion.

p799 does not use your personal data to make fully automated decisions that produce legal effects or similarly significantly affect you without human review.

5. Legal Basis for Processing

p799 processes your personal data on the following legal grounds under the Data Privacy Act of 2012:

• Contractual necessity — processing required to perform the contract between you and p799 (account management, payment processing, game provision);
• Legal obligation — processing required to comply with Philippine law, including PAGCOR regulations, AMLA obligations, and NPC requirements;
• Legitimate interests — processing for fraud prevention, security monitoring, and platform improvement, where these interests are not overridden by your rights;
• Consent — for marketing communications (where you have opted in) and for the use of non-essential cookies.

6. Sharing Your Personal Data

p799 shares personal data with third parties only to the extent necessary and under strict contractual protections:

• Payment processors (GCash/GXI, PayMaya/Voyager, BPI, BDO, Metrobank) — to process your deposits and withdrawals;
• KYC and identity verification providers — to verify your identity and age in compliance with PAGCOR and AMLA requirements;
• Game software providers — limited technical identifiers (not your full identity) necessary for game server communication and RNG certification audits;
• Regulatory and law enforcement authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies when required by law or court order;
• IT and security service providers — operating under data processing agreements, supporting platform hosting, security monitoring, and customer support infrastructure.

p799 does not sell personal data. All third-party processors are required to process data only on p799's documented instructions and to implement appropriate security measures.

7. Cookies & Tracking Technologies

p799 uses cookies and similar tracking technologies on p799.club for the following purposes:

• Essential cookies — required for platform functionality, including maintaining your login session and language preferences. These cannot be disabled without affecting core functionality.
• Analytics cookies — used to understand how players navigate and use the p799 platform, enabling improvements to the user experience. Data collected is aggregated and anonymised where possible.
• Security cookies — used to detect and prevent fraudulent access attempts and to enforce session integrity.

You may manage non-essential cookie preferences through your browser settings. Disabling essential cookies may prevent you from logging in to or using the p799 platform.

8. Data Retention

p799 retains personal data for the following periods:

• Active account data — retained for the duration of your active account on p799 plus a minimum of five (5) years after account closure, as required by PAGCOR regulations and Philippine AML laws;
• Transaction records — retained for a minimum of five (5) years from the date of the transaction in accordance with BSP and AMLC record-keeping requirements;
• KYC and identity documents — retained for the period of account activity and five (5) years thereafter;
• Customer support records — retained for three (3) years from the date of last interaction;
• Technical and log data — retained for up to twelve (12) months for security and fraud investigation purposes.

Upon expiry of the applicable retention period, p799 will securely delete or anonymise personal data in accordance with its data disposal procedures.

9. Data Security

p799 implements the following technical and organisational security measures to protect your personal data:

• TLS encryption for all data in transit between your device and p799 servers;
• Encryption at rest for stored personal and financial data;
• Role-based access controls ensuring that only authorised p799 personnel can access personal data on a need-to-know basis;
• Regular security assessments and vulnerability testing of the p799 platform;
• Incident response procedures including notification protocols aligned with NPC requirements in the event of a data breach.

In the event of a personal data breach that poses a real risk to you, p799 will notify the National Privacy Commission and affected users within 72 hours of becoming aware of the breach, as required by the DPA.

10. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by p799:

• Right to be informed — to know how your data is being collected, processed, and used;
• Right of access — to request a copy of the personal data p799 holds about you;
• Right to rectification — to request correction of inaccurate or incomplete personal data;
• Right to erasure — to request deletion of your personal data where p799 no longer has a lawful basis to retain it (subject to legal retention obligations);
• Right to object — to object to processing based on p799's legitimate interests;
• Right to data portability — to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint — with the National Privacy Commission of the Philippines if you believe p799 has breached your data privacy rights.

To exercise any of the above rights, contact p799 at the address provided in Section 14. p799 will respond to valid requests within fifteen (15) business days.

11. Children's Privacy

p799 is strictly an adults-only platform. Services are available only to individuals aged 21 and above. p799 does not knowingly collect personal data from individuals under 21 years of age. If p799 becomes aware that personal data has been collected from an individual under 21, that data will be deleted and the account terminated immediately. Parents or guardians who believe a minor has accessed p799 should contact our support team without delay.

12. Cross-Border Data Transfers

Where p799 transfers personal data outside the Philippines — for example, to game software providers or international hosting infrastructure — such transfers are conducted only to countries or organisations that provide an adequate level of data protection, or under appropriate contractual safeguards (such as standard contractual clauses) that ensure your data remains protected to standards equivalent to the Data Privacy Act of 2012.

13. Changes to This Privacy Policy

p799 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. Updated versions will be published on this page with a revised "Last Updated" date. For material changes, p799 will notify registered users by email or in-platform notification. Your continued use of p799 after publication of an updated Policy constitutes your acceptance of the revised terms.

14. Contact & Data Protection Officer

For questions, requests, or complaints relating to this Privacy Policy or p799's data processing practices, you may contact us at:

Email: support at p799.club

p799 has appointed a Data Protection Officer (DPO) in accordance with NPC requirements. The DPO can be reached through the same contact address. p799 aims to acknowledge all privacy-related enquiries within 48 hours and to resolve them within 15 business days.

If you are not satisfied with p799's response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.